u1797 lack of acknowledgment for door locks

What it means:

OBD2 Code: U1797
Description: Lack of acknowledgment for door locks
Definition: This code indicates a communication issue within the vehicle’s network, specifically related to the body control module (BCM) not receiving an acknowledgment signal from the door lock system.

Common Causes:

OBD2 Code: U1797
Description: Lack of acknowledgment for door locks
Common Causes:

  • Faulty door lock actuator
  • Wiring issues or damaged connectors in the door lock circuit
  • Malfunctioning Body Control Module (BCM)
  • Software issues within the BCM
  • Poor ground connection

Common Misdiagnosis:

OBD2 Code: U1797
Description: Lack of acknowledgment for door locks
Common Misdiagnosis: Faulty door lock actuator

OBD2 Code: P0300
Description: Random/Multiple Cylinder Misfire Detected
Common Misdiagnosis: Faulty spark plugs or ignition coils

OBD2 Code: P0171
Description: System Too Lean (Bank 1)
Common Misdiagnosis: Faulty oxygen sensor

OBD2 Code: P0420
Description: Catalyst System Efficiency Below Threshold (Bank 1)
Common Misdiagnosis: Faulty catalytic converter when the issue is actually an exhaust leak or faulty O2 sensor

OBD2 Code: P0455
Description: Evaporative Emission System Leak Detected (large leak)
Common Misdiagnosis: Loose gas cap when there may be a more significant EVAP system leak

Common Diagnostic Steps:

Lack of Acknowledgment for Door Locks

  1. Check the vehicle’s battery voltage to ensure it is within the normal operating range.
  2. Inspect all related fuses and relays associated with the door lock system.
  3. Examine wiring and connectors for damage, corrosion, or loose connections in the door lock circuit.
  4. Use a scan tool to check for additional codes that might indicate other issues with the body control module (BCM).
  5. Test the operation of each door lock actuator to verify they are functioning correctly.
  6. Inspect and test the BCM for proper operation and communication with other modules.
  7. If applicable, perform a software update on the BCM as per manufacturer recommendations.

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